Friday, 14th August 2020

A better end user experience for network analytics

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.

Entuity has introduced ENA V18, the latest version of its Entuity Network Analytics (ENA) solution. The new release offers increased effectiveness and efficiency of IT operations through enhanced mapping capabilities and an enriched monitoring of the application path across the network. Both of these advances contribute significantly to increased uptime and improved performance of applications and services on the network and in the cloud, which translate to a better end-user experience.

“Applications and services, regardless of how the end-user accesses them, is where the rubber really meets the road for business,” said Lee Walker, CTO of Entuity. “With ENA V18, we’re giving IT professionals the visibility, control and insights they need to be more proactive and strategic about their network, and the performance of the applications and services that run on them.”

ENA now integrates Google Maps directly into its dashboard framework, allowing users to automatically plot network Views on an interactive Google Map that shows their geolocation, as well as incident health within that View. All-in-one screen View details are available by hovering over a marker. The View markers can be set to pulse on key incidents, providing a quick visual notification for Network Operations Centers and Enterprise Operations Centers. For global IT organizations with multiple networks, these maps offer consolidated, at-a-glance visibility worldwide, in country, or in a specific location, helping IT teams resolve issues faster and ensure more uptime.

ENA’s SurePath Application Path Module removes the complexity of managing how the network supports each application or service in the cloud, fulfilling a growing need to ensure application performance in the hybrid and multi-cloud environments businesses depend on. SurePath equips IT teams with an efficient way to manage applications such as e-commerce, Outlook 365, CRM, etc. It provides visibility into the application’s path across the network and through the cloud, along with related performance metrics to help identify and resolve the cause of application issues. Extending these management capabilities to the cloud is vital to maintain excellent end-user experiences.

When the network is out of an IT professional’s control, such as when application traffic travels to and from the cloud over a service provider’s network, it can be more difficult to identify the problem areas. In this case, SurePath provides a full view of an application traffic path, helping IT professionals work with service providers to isolate and resolve issues that are slowing an application’s performance as it travels over a service provider’s network.

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