Pulsant won the contract in 2015 to supply the housing association’s network infrastructure, which covers a geographically diverse area across Argyll and Bute in the west of Scotland. The project was staged over a year, bringing all of the housing association’s sites onto the wide area network (WAN).
“We needed all of our sites to be connected with our staff having access to all the systems and applications required to make sure operations run smoothly. This wasn’t an easy task as the offices and housing sites are so widely spread across the region, some very rural, and others in more populated areas so we had some challenges with finding telecommunications providers,” says Vivienne Kerr, IT manager, ACHA.
“Pulsant stepped up to the challenge and was appointed to deliver the leased lines and ADSL circuits, along with a number of routers based on a variety of requirements for each site. The project was completed successfully and within our timescales, which were incredibly tight. The benefit for us now is that we have our own network, which is managed by one provider — Pulsant — with a dedicated account manager, and excellent service and support.”
Ian Appleyard, business development executive, Pulsant says: “Due to our carrier neutrality we were able to select different methods, telecommunications providers and underlying infrastructure to deploy the WAN. Our key differentiator was the fact that we could pick which provider was best suited to which area and then bring that all together in a single solution.”
Pulsant continues to proactively manage the solution and provide support where needed.
