NEWS
Genesys Cloud CX helps employees improve quality, speed and accuracy
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Genesys has introduced expanded generative AI capabilities for experience orchestration, helping organisations unlock deeper customer and operational insights using the power of Large Language Models (LLMs) as a force multiplier for employees.

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81% of enterprises in the search for new cybersecurity vendors

Research reveals top vendor marketing strategies required to influence buyer awareness and purchasing decisions during challenging economic times.

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Vertiv enhances its Three-Phase UPS Channel offering in EMEA

New go-to-market strategy addresses channel partners’ increased demand for higher power and three-phase UPS to meet customers’ growing digital requirements.

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Netskope Intelligent SSE selected by Transdev

Implementation is part of Transdev's Cloud-First approach to better manage technological obsolescence.

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Telehouse Europe powers operational and customer experience excellence

The colocation provider has restructured its operational team to include a new Data Centre Services...

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IBM to build its first European Quantum Data Centre

The IBM facility in Ehningen, Germany, is expected to open in 2024.

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Riverbed adds Intelligent Automation

Riverbed Alluvio leverages intelligent automation to automate workflows across tool silos with...

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CrowdStrike unveils ‘1-Click XDR’

New innovations for Falcon Cloud Security extend unified agent and agentless cloud visibility and...

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Towards AI-first Security Cloud

Cisco launches new security service edge (SSE) solution to enable superior hybrid work experiences...

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Cisco launches Full Stack Observability Platform

New vendor-agnostic Cisco Full-Stack Observability (FSO) Platform brings data together from...

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Foresight Factory launches Business Decision-Making Platform

Collision blends AI, ML and human intelligence to enable enterprise B2C businesses to anticipate...

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Zscaler enables a secure, connected workplace for Primetals Technologies

The Zscaler Zero Trust Exchange platform supports the network redesign for local internet breakouts...

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Expert Opinions

Flotek Group has grown rapidly in a market known for complexity and fragmentation. In this exclusive conversation, CEO Jay Ball discusses the thinking behind that growth, from early structural decisions to a...
By Maximilian Greiner, VP Product Management at Paessler.