Spanning themes including cloud computing, cyber security, big data and next generation business process services, the paper hears from influential figures from across business and government on the need to unite behind a vision to combine the best elements of rapidly evolving technology and apply them to deliver a smart digital ecosystem. The objective must be to improve public services, deliver greater efficiency and enhance citizen experiences across departments through this new approach.
Speaking ahead of the launch event the Rt. Hon. Ed Vaizey commented: “The impact of digital transformation on public services will be profound. We can use technology to build a new version of government; one which gives citizens the power to take control of the way they interact with the state.”
Adrian Gregory, Chief Executive, Atos UK&I, said that the scale of digital transformation and disruption being witnessed needs to be harnessed: “Creating our Digital Vision for Government helps those who now have the opportunity to use digital to deliver services that Citizens need in an ever more instinctive and convenient way. Technological change has already happened in the world around us. Add to this the possibilities through Internet of Things, cognitive computing, wearable devices and the platform economy it is clear that this change will only accelerate”.
Helped by a strong programme of engagement by the government, the last decade has seen the UK and especially South East establish a strong reputation for attracting the best innovative tech companies. Applying the same spirit, digital technology has the power to transform the way that users interact with a wide range of public services.
Julian David, CEO, techUK, commented: “The coming decades will be one of the most challenging times for government as it strives to deliver better value for money while meeting the needs of an ageing and more demanding population. Tech can be part of the solution to many of the social and economic challenges facing the UK today. We must work together to accelerate progress, or the dream of a digitally transformed public sector will slip from our grasp.”
The paper also covers recent surveys on a range of subjects including the public’s attitude towards digital services, how our work habits are shifting in the modern workplace and civil servants attitudes towards technology and business plan delivery.