As a leading provider of Security-as-a-Service for on premises, cloud and hybrid infrastructures, Alert Logic was searching for the consistency and reliability of a trusted service provider to develop and support its deployment of Microsoft Active Directory Federated Services. Additionally, the company needed to streamline its usage of Microsoft Office 365 as its company-wide email and productivity solution, which enables its more than 700 employees to communicate effectively and securely, while not posing a burden on central IT to manage and update.
To meet these needs, Alert Logic teamed with Rackspace to provide support for Microsoft Azure and Office 365. With Fanatical Support for Microsoft Azure, Alert Logic leverages the Rackspace professional services team to deploy and manage its Active Directory Federation Services, helping minimise costs and increase reliability for identity and access management. Additionally, Fanatical Support for Office 365 allows Alert Logic to offload the day-to-day management of the productivity and collaboration suite, including migrations and updates.
“Alert Logic and Rackspace have a strategic relationship that spans almost 10 years, so we were well aware of the expertise and level of support that the company brings to the table,” said Tom Veronie, CIO at Alert Logic. “Rackspace Fanatical Support coupled with their unmatched expertise in supporting Microsoft solutions allows Alert Logic to offload critical IT management functions to Rackspace, while reallocating our internal resources in a way that is more unique to our business and fosters innovation and growth.”
Alert Logic partners with the leading cloud platforms and hosting providers to protect more than 3,800 organisations worldwide. For a platform that stores petabytes of data, analyses more than 400 million customer events and identifies more than 50,000 security incidents each month, productivity and collaboration without interruption is key.
“Security is top of mind for all organisations as more and more workloads move to the cloud,” said Jeff DeVerter, chief technologist for Microsoft technologies at Rackspace. “Organisations like Alert Logic, which are influential in the security space, must operate at the highest level of productivity and reliability to keep customers safe. With Fanatical Support and expertise on top of key Microsoft platforms, Rackspace helps Alert Logic simplify, streamline and manage its Office 365 and Microsoft Azure solutions so the company can continue to focus on and provide high-quality security solutions to customers.”
