Datto delivers streamlined monitoring and management

Datto says that its platform is now seamlessly integrated with LabTech®, the industry’s leading remote monitoring and management (RMM) solution developed by ConnectWise®. Datto can now be easily administered through LabTech’s centralised remote console, giving managed service providers (MSPs) that use both Datto and LabTech the opportunity to save time and money by managing their customers through a single, user-friendly portal.

  • 8 years ago Posted in
Datto’s solutions, designed to protect business data no matter where it lives, helps businesses avoid costly downtime and ensure critical data is backed up and readily available. Through Datto’s new integration with LabTech, MSPs can log in to LabTech’s powerful IT automation tool to instantly see the backup status of their devices. MSPs using Datto and LabTech together can view and remotely manage all of their client’s devices from one place. At DattoCon 2016, Datto’s partner conference, MSPs expressed interest and enthusiasm in the integration which saves them hours and dollars as MSPs can increase efficiency by viewing the client information they need in a format they’re familiar with.
 
“For many of Datto’s partners, a good portion of their day is already spent in LabTech’s console managing machines and responding to tickets from clients,” said Ian McChord, Vice President of Product Management at Datto. “This integration offers tremendous value as these partners will now be able to manage their entire fleet of Datto devices, safeguarding their client’s data, from one place.”
 
“We’re very excited to have Datto join our fantastic library of integrators,” said Jeannine Edwards, Senior Director, ConnectWise Platform Strategy. “They have joined an elite group of ConnectWise integrators who’ve made an investment into collaborating on the best integration experience for our partners.”
 
According to Raja Pagadala, Managing Director of MSP The Final Step: “Our clients expect us to react quickly, and have full up-to-date visibility of their data, so that we can pinpoint where things went wrong and fix any issues with little or no downtime. We have worked with Datto for a number of years, as they provide backup and storage technology to our clients as part of a comprehensive business continuity solution. This Datto-Labtech integration makes us even more confident that our technicians have live and accurate information in the event of an outage or disaster.”
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