To ensure a quality user experience, enterprises need to understand their client’s perception of their website, application, and network services. Ixia’s Hawkeye continually evaluates network performance and service status. If there is an issue, Hawkeye can identify it, quantify it, and ultimately verify if the issue was resolved – delivering the highest possible overall service quality.
Shamus McGillicuddy, Senior Analyst at EMA, stated “Hawkeye is ideal for proactively monitoring application performance at times when the application isn’t active on the network or in situations where IT operations is otherwise unable to capture production traffic for monitoring.”
Hawkeye is a key component of Ixia’s growing network visibility portfolio which includes network taps for access to security and management devices, network packet brokers for amplified security and efficient monitoring, and bypass switches for automated failover protection. “Ixia understands that a network infrastructure exists for one reason - to deliver the services and applications that matter without interruption. But high-quality application performance requires real-time awareness of what’s happening on the network,” said Sunil Kalidindi, vice president, NTS Product Management at Ixia. “We will continue to drive the development of solutions that deliver that much needed network visibility—from product to portfolio, including design, management, and support.”
Analyze, find, and solve network problems proactively
Delivered on premise or on public cloud, Hawkeye delivers multi-user access, test scheduling, visual SLA pass/fail, real-time metrics, years of storage, and trending. It is ideal for monitoring the performance of critical applications at regular intervals, regardless of whether those applications are currently generating traffic on the network. Hawkeye also includes an extensive library of application tests that enable customers to easily assess network throughput, class of service, unified communications, and streaming video.
“The proactive monitoring and automation provided by Hawkeye save our customers’ IT teams valuable time while helping to maintain a high-quality user experience,” says Jan-Petter Torgersrud, Product Director at Datametrix, a solution provider marketing Ixia’s network test and visibility solutions. “Hawkeye is a welcome addition to our network visibility portfolio and we feel confident our enterprise customers will see the powerful business value it offers.”
Hawkeye enables customers to:
· Rapidly deploy new services with pre-launch assessments for business applications (e.g. VoIP, UC) or LAN to WAN assessments for cloud migration projects
· Automate day-to-day IT tasks needed for managing complex network and application environments across offices, campus networks, and virtual data centers
· Control network and services performance with cost-effective software endpoints or turnkey probe distribution that delivers expansive coverage
· Proactively detect problems and implement tests with clear demarcation points to locate network and application issues for quality of experience (QoE) against expected service levels
· Understand the impact Wi-Fi networks have on user experience and assist in optimizations
