As the leading provider of IT Infrastructure & Support solutions in the North, Onyx Group will provide Newcastle United with a comprehensive fully managed solution. By providing the football club with a resilient network containing no single point of failure, the club will be able to guarantee maximum availability and uninterrupted connectivity for media professionals and staff on matchdays.
Neil Stephenson, CEO of Onyx Group, said: “We have a long-term relationship with Newcastle United stretching back many years and we are delighted to renew the services of such a prestigious client. The longevity of our relationship speaks volumes of the exceptional work being carried out by our team and we are looking forward to working together for many years to come.”
Newcastle United Football Club has been based at St James’ Park stadium since 1892, becoming one of the most recognisable brands in European football. In a sport that is now played out in the media 24/7, the club have reached new levels of sales and customer interaction via their website, creating the need for the highest levels of IT support to maximise availability. As part of the solution, Newcastle United have access to Onyx Group’s award-winning Onetouch support service, which monitors and manages their network and desktop estate 24/7, allowing Onyx to identify and rectify incidents before a service disruption can occur.
Daniel Bailey, Head of IT at Newcastle United, said: “As the club continues to grow on and off the field it is vital that we have an IT strategy in place that enables us to maintain the excellent levels of service that we expect at the club. Onyx Group’s resilient solutions and reputation for delivering tried-and-tested technologies provides us with confidence in our ability to adapt to future IT developments.”
“Onyx Group have demonstrated the highest levels of IT availability throughout our relationship and have become an integral part of our team. We are passionate about working alongside the best businesses in the region and as the leading supplier of ICT solutions in the North East, we had no hesitation in extending our relationship with Onyx.”
