BMC delivers next wave of Digital Enterprise Management solutions

BMC Software has kicked off its second annual user conference  by announcing the next wave of new and enhanced Digital Enterprise Management (DEM) IT solutions. This next wave of solutions include offerings to discover valuable insights into digital service performance, improve employee productivity, reduce security vulnerabilities and decrease the costs associated with maintaining mainframe infrastructure.

“The transformation to digital services is a top priority for every CEO and public sector leader I meet,” said BMC CEO Bob Beauchamp. “Leaders are striving to deliver better user experiences while also searching for new revenue channels and product opportunities.”

“With Digital Enterprise Management, BMC is providing a clear path to successfully manage this digital transformation. It is backed by innovative new solutions that will enable companies to delight customers and empower employees with digital services that do not compromise data security or bust the IT budget. From the mainframe to mobile to the cloud, our solutions allow companies to improve the speed and lower the cost of digital service development, deployment, operation and maintenance,” added Beauchamp.

Many mid-to-large size companies and public sector organizations have reached a critical stage in their evolution. The pervasive use of mobile technologies and the dramatically increasing demand for instant, anywhere, anytime access to information, is forcing enterprises to find new ways to digitally deliver information, products, and services. BMC’s Digital Enterprise Management blueprint provides solutions for orchestrating IT transformation so companies can rapidly innovate and move in real-time while keeping their enterprise secure and existing legacy systems operational.

BMC Digital Enterprise Management provides a structured approach to IT strategy that focuses on four key disciplines:

· Digital Service Management - A groundbreaking new paradigm for IT Service Management (ITSM), based on a forward-looking and people-centric view of how IT is transforming employee productivity and driving innovation in the era of digital services.

· Digital Enterprise Automation - Enables business to accelerate the delivery of digital services while improving quality and control. BMC’s comprehensive and policy-driven platform helps orchestrate and automate the full digital infrastructure stack.

· Digital Service Assurance - Extends traditional assurance principles beyond mere monitoring. It integrates data from multiple external sources, including social human sentiment to allow businesses to take action in real time based on customer, partner and employee feedback.

· Digital Infrastructure Optimization – An approach to building and maintaining a leaner, more cost-effective digital infrastructure. Businesses benefit from a stronger return on investment and an easier to manage, lower risk platform.

The new and enhanced solutions include:

? TrueSight Intelligence: Improves business decision-making and innovation with high-volume IT operation, technical and business data analysis tools that deliver actionable real-time insights into digital service performance.

? MyIT Service Broker: Boosts employee productivity and reduces unauthorized IT activity with a digital service app store that aggregates, manages, delivers and analyzes hardware, software and services in a unified catalog.

? HR Case Management: Streamlines HR processes and improves employee satisfaction with a digital service that includes 350 prebuilt HR process templates, embedded HR best practices and intuitive HR self-service apps.

? BladeLogic 8.7 Intelligent Compliance: Strengthens digital service security with new features that decrease vulnerability response times, improve regulatory compliance and reduce security audit times.

? Mainframe MLC Cost Management: Reduces costs associated with maintaining mainframe infrastructure by lowering mainframe monthly licensing charge (MLC) software charges.

? Control M9: Lowers IT administration time, reduces the risk of business interruption and speeds digital service deployment with new application workflow automation features, including automated agent and client deployment for faster upgrades and maintenance, a global calendar and a 24/7 high availability fail over capability for better application reliability.

“Companies today realize they must adopt a digital-first business strategy, as they look to grow their business, seek new revenue streams and expand into new markets,” said BMC executive vice president Paul Appleby. “BMC’s solutions provide companies with the tools they need to execute their strategies, use the Internet of Things, big data and other technologies to digitally transform almost every aspect of their internal operations and strengthen their customer relationships.”

BMC’s Digital Enterprise Management solutions remove roadblocks to digital transformation, helping organizations cost efficiently accelerate implementation of new digital services and mobile technologies to transform themselves into digital enterprises for competitive advantage.