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Following the signing of the partnership agreement, CAS and Pulsant are working together to ensure the successful implementation and support of the Workpro solution. Pulsant is managing the hosting environment, while CAS has responsibility for maintaining and supporting Workpro on the hosted platform. The two companies each have expertise in database administration (MS SQL), infrastructure management and building solutions on Microsoft platforms.
Chris Ellis, Chief Technical Officer, CAS says: “We were looking to offer a secure cloud hosting environment for Workpro which provided customers with a combination of excellence in case management together with the highest standards of security and resilience and the highest levels of flexibility.
“Pulsant fitted the bill perfectly,” Ellis continued. “Not only does it have longstanding experience in offering high-quality cloud hosting solutions, it also has an extensive range of secure, high-performance data centres located across the UK and can provide high availability (99.995%) coupled with ISO 27001 standard compliance.”
Jamie Stuart, Business Development Manager, Pulsant said: “We are delighted to be working with a forward-looking solutions provider like CAS that shares both our commitment to offering the highest levels of customer service and a longstanding focus on delivering implementations to government organisations.
“Our ability to demonstrate a proven track record in both supporting software systems in cloud hosted environments and by our decade long involvement in developing solutions for UK government organisations was key in establishing the partnership agreement.”
The partnership has brought significant benefits to both companies. CAS’ case management experience combined with Pulsant’s hosting experience has allowed CAS to develop a cloud-based product that has been specifically designed to achieve high standards of security and resilience. Customers benefit from having greater flexibility to review and change capacity, security levels and resilience when compared to a standard installation of Workpro.
The two companies have also collaborated proactively when jointly developing new business. As Ellis explains: “Pulsant has provided input to our responses helping to define the best platform from a technical and commercial point of view, advising on security and performance requirements. Pulsant has always been very approachable and responds promptly and authoritatively to any questions or queries we might have.”
