Dynatrace delivers ‘breakthrough’ analytics engine

“We have been using the Dynatrace Synthetic Monitoring [formerly known as Compuware APMaaS Synthetic] investigation tools to help find and fix our web performance and availability issues,” said Jessica Moyle, Product Manager at Poppin. “Dynatrace just made it even better as the root cause analysis feature now runs the investigation for us and summarizes problems.”

Dynatrace Synthetic Monitoring enables businesses to detect, classify, identify and gather information on root-causes of performance issues. It also now provides instant triage, problem ranking and cause identification, and eliminates costly and time consuming issue investigation.

Automatic detection, classification and performance monitoring of all third-party services used by the business mobile and web applications enables IT teams to regain control of unmonitored services that are heavily relied upon. Outages and issue notifications allow IT teams to become more proactive in identifying and preventing user-impacting issues.

New capabilities and innovations in Dynatrace Synthetic Monitoring include:
· Dynatrace’s smart analytics engine reduces hours of manual troubleshooting down to a matter of seconds with unique automated root cause analysis. Answers are seamlessly integrated into alert investigation for fast incident management.
· Purpose-built mobile and web performance optimization analytics, targeting specific performance anti-patterns, embedding best practices gained from thousands of customer experiences.
· Dynamic and automatic identification and ranking of problem areas to resolve, saving time on triage and performance remediation cycles, and freeing time to be spent on new development and innovation.
· Proactive internet service provider failure notifications with a new third-party services dashboard that automatically detects and displays the hosts a customer’s websites uses. Dynatrace real-time smart analytics engine correlates outage data observed worldwide with the services used by a web site. When an ad provider, CDN or any other service experiences a performance degradation, the IT team is notified so proactive action may be taken.

“We have helped thousands of customers deliver digital moments that delight their end consumers and employees,” said Steve Tack, Vice President of Product Management at Dynatrace. “We have captured those best practices and embedded them to automate performance analysis for mobile and web channels. Now all Dynatrace customers can benefit from this expertise with the industry’s most complete and fastest root-cause analysis. Not only will this enable them to provide their users with superior experiences, it will lower their costs and increase their bottom line results.”