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With New Relic’s advanced feature set, CloudSigma customers can now get full visibility and insight into their end-user, application and server performance. Presented on a New Relic dashboard, which is accessible in CloudSigma’s Web console, all of the performance data is presented in an easy-to-understand way that makes it actionable, so customers can not only identify the root cause of any performance degradation, but also how to remedy it. For instance, customers can easily monitor server resource loads and even dive into code-level application performance metrics to pinpoint the exact bottleneck in the stack.
“When companies receive complaints about their service performance, they often don’t know where the problem originates,” said Robert Jenkins, CEO, CloudSigma. “Without further insight and proper monitoring, hosting in the cloud can easily add another layer of complexity to that root-cause analysis and cause delays in problem resolution. By partnering with New Relic, we’re strengthening our customer relationships, giving them the ability to find the root cause of performance issues and the tools to actually detect problems before they reach their end users and negatively impact their bottom line. This extra visibility is ensuring that all of our customers’ applications and services are running to the best of their ability while furthering trust in the cloud.”
Some of the most common performance issues New Relic detects for its customers in the cloud are often found in the application coding, rather than the infrastructure or network itself. For instance, New Relic can help customers detect common performance issues caused by slow database queries, HTTP calls, traffic, CPU usage and no views caching.
“Like us, CloudSigma has always focused on delivering the best performance for its customers,” said Bill Lapcevic, VP of Business Development, New Relic. “It was that level of dedication, combined with its unique customization capabilities and successful market position that made the company such an attractive partner for us. And, with the public cloud increasingly becoming companies’ environment of choice, it’s all the more crucial for us to partner with expert providers to ensure the health and performance of critical applications and services in the cloud, so companies can spend less time fixing problems and more time furthering innovation.”
