Schneider Electric introduces strategic operation services offerings

Schneider Electric has announced the availability of three robust data centre Operation Services offerings designed to optimise and simplify data centre operations throughout each step of the data centre life cycle. Leveraging expertise from the Data Center Lifecycle Services portfolio, Vendor Management, Managed Maintenance and Facility Operations are a group of strategic, vendor-agnostic services that will use trained specialists to ensure critical facilities meet their design objectives, allowing managers to avoid costly downtime and focus on core business goals.

“Once thought of as necessary but expensive cost centres, data centres are now in a position to drive business results and help companies gain a competitive advantage. However, despite increasing system intelligence and automation capabilities, every data centre today still needs to rely on effective operation, maintenance, and management by well-trained, organized people,” said Dale Wrangles, Vice President, Schneider Electric, UK and Ireland. “Schneider Electric’s Operation Services has extensive experience in managing mission-critical facilities around the globe, which is becoming increasingly important as data centre managers look to increase performance, reliability and efficiency while minimising risk, and eliminating the complexities of day-to-day operations.”

Aimed at maximising equipment availability and reducing instances of downtime, Schneider Electric’s Operation Services offering is comprised of three levels of vendor-agnostic services, which help data centre operators lower the total cost of ownership (TCO) and enable them to continuously maintain, operate, monitor, and optimize the data centre throughout its life cycle. The Operation Services offerings provide the following services:
· Vendor Management: provides a standardised scope of work and single point of contact for the scheduling and dispatch of 24x7 preventative, corrective and emergency maintenance services across all critical infrastructure disciplines, using both OEM and third-party maintenance vendors.
· Managed Maintenance: an on-site maintenance support service that builds on the offerings provided by Vendor Management and enforces strict change management protocols during the times when your facility is exposed to the greatest amount of risk.
· Facility Operations: a specialised on-site operations and maintenance management program that has been created to meet the demanding requirements of the mission critical facility environment. A highly evolved program, the focus is on emergency preparedness and response, maintenance management, change management, documentation, safety and training, the program is standards-based, quality driven, customisable and scalable.