The club has a varied and complex database infrastructure underpinning a wide range of applications and was previously supported by Fulham’s internal IT team.
Following a review of internal roles and procedures and because of an identified skills gap within the team the club took the opportunity to investigate options for closing this gap.
Spencer Haywood, Head of IT at Fulham Football Club, explained: "The recruitment process to find the required resource was lengthy to ensure value for money, so we looked to outsource this particular service to avoid the risk and expense of recruiting, re-skilling and training up new employees. Carrenza offered a service that gave us exactly what we needed to replace this.”
As well as the ability to close the staffing and skills gap the company had, Fulham will benefit from full monitoring that ensures it is able to see minimal downtime. Additionally, because many of its key operations are seasonal and will experience a number of peaks and troughs throughout the year - for example with ticket sales - it also needed a solution that was flexible enough to handle this.
Haywood added: "Carrenza's agile solution is able to adapt to meet those demanding and extremely complex needs, which other cloud providers weren't able to do."
Carrenza will be looking after the football club's Microsoft SQL stack of databases, many of which play a critical role in the business activities of the organisation. Database applications that will be managed under the system include ticketing solutions, stadium access controls and behind-the-scenes financial systems. In addition to this, a range of smaller databases will be managed to provide solutions for areas such as player medical databases.
CEO of Carrenza Dan Sutherland stated: "By partnering with Carrenza, Fulham will benefit from our long experience and skills in the cloud space and our track record of managing highly-available databases for our customers."
