ISACA releases “Configuration Management: Using COBIT 5” to help businesses manage change

CM is often interpreted differently within the same enterprise, even though it provides benefits to diverse areas. Project management, help desk and change management professionals use it to gauge the impact of their activities on the environment; audit and assurance professionals use CM to guide them when planning audits; IT service managers use CM to estimate the impact that a change will have on business users; and IT finance relies on CM for cost accounting and recovery.

Configuration Management: Using COBIT 5 helps all stakeholders involved in CM interact as a cohesive group. It provides guidance based on the internationally accepted COBIT 5 business framework for governance over IT, and helps create a uniform view of CM across an enterprise.
Configuration Management: Using COBIT 5 provides practical action items to manage CM successfully, maximize IT investment and achieve enterprise objectives. It outlines:
· The challenges of configuration management
· Why IT configuration management is not solely IT’s responsibility by clarifying the responsibilities of stakeholders within the enterprise
· How to apply COBIT 5 practices to manage configuration
· How to conduct a COBIT 5 Process Capability Assessment to determine the level of capability of an existing CM process

“Applying the COBIT 5 principles and enablers effectively broadens the focus of configuration management,” said Jimmy Heschl, CISA, CISM, CGEIT, head of process analytics and control for bwin.party and a developer of Configuration Management: Using COBIT 5. “This guidance will help professionals solve the problems behind configuration management and achieve the goals of reducing risk, increasing value and optimizing the use of resources.”