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COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID.

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NEWS
No Going Back? Demand for hybrid working intensifies

Fujitsu research finds 85% of the C-suite and 71% of employees believe hybrid working will make their organisation more resilient and better equipped to survive economic issues.

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NEWS
Informatica unveils industry’s first intelligent data management cloud

Data pioneer revolutionises enterprise cloud data management with AI-powered, cloud-first, cloud-native, end-to-end platform to seamlessly manage data across any platform, any cloud and for any user.

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NEWS
RS Components chooses Orange Business Services as sole managed service provider

Network transformation central to RS Components’ digital strategy.

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NEWS
Adstream uses Exasol to power industry consumer behaviour dashboards

The Public Advertising Insights Portal offers visibility on the impact of the COVID pandemic across...

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NEWS
IT and business services market remains robust

The European market for IT and business services remains robust, with record demand for cloud-based...

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NEWS
Drax Group deploys Solace to improve its IT infrastructure

Drax Group has selected Solace's event streaming and management technology to make its IT...

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NEWS
Accelerating data analytics and AI in the cloud

Accelerating Cloudera Data Platform with NVIDIA computing makes AI-fueled business transformation a...

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NEWS
Merging culture and technology the way forward?

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term...

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NEWS
Cloudreach launches Smart Migration service

New automation service will make cloud migration easier, quicker and more cost efficient.

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NEWS
Identity governance key to zero trust

Analyst-led research reveals cloud-based identity management is needed to support stronger...

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NEWS
UPS design enables data centre professionals to grow as needed

Schneider Electric has launched the Galaxy VL 200-500 kW (400V/480V) 3-phase uninterruptible power...

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Videos

Interview with Datalec Precision Installations at DCW 2026

Data Centre World 2026

Why collaboration is driving innovation in the future of IT services

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open...

Beyond generative AI: agentic workflows in the MSP security stack

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He...

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

Expert Opinions

Young entrepreneur driving growth at BDR Group: an interview with Malek Rahimi

Following an exclusive interview with Malek Rahimi, CEO of BDR Group, this article offers a rare look into the vision and drive behind BDR Group and the leadership guiding its growth.

Fast-growing MSP: why Infinity Group is one to watch

This feature is based on an exclusive conversation with Infinity Group CEO Rob Young, exploring the strategy and decisions driving the company’s recent growth. Young reflects on the leadership principles and...

AI workloads and the implications for high-density datacentre design

AI workloads are pushing datacentre infrastructure towards higher rack densities, new cooling strategies and greater power demand. Jamie Darragh, Data Centre Director, Europe, at global datacentre engineering...

Navigating security, AI and complexity under Cisco 360

MSP Channel Insights sat down with Steven Heinsius, Vice President, Product Management and Marketing EMEA at Comstor, for an exclusive interview to explore how Cisco 360 is reshaping partner engagement,...

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