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Survey shows organisations’ AI capabilities lag far behind ambitions
  • Published in AI

Respondents don’t trust AI enough to forego human-driven decision-making.

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Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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Storware partners with Scale Computing

Storware, a European vendor of an enterprise data backup and recovery system characterized by stability and excellent integration possibilities, is partnering with Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions.

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Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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Honeywell to collaborate with leading healthcare providers

Honeywell is transforming healthcare delivery by providing sensors and advanced digital technology...

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Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data...

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SQream and Hitachi Vantara partner

SQream, the developer of a hybrid platform for rapid data analytics at scale, and Hitachi Vantara,...

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Telehouse appoints Harry Snape to spearhead growth of Channel Partner Programme

New Channel Partner Manager will continue to expand Telehouse’s market-leading partner programme...

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Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

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Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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Global supply chains held to ransom

Trend Micro research reveals visibility challenges as attack surface expands.

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The world's first purpose-built industry cloud for agriculture ?

Cropin Cloud brings together a suite of agriculture digitization applications, access to powerful,...

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Videos

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Redefining the battery blueprint

Mike Nagus, CEO of LiNova, a battery tech company, talks backup power infrastructure, UPS and battery technologies – comparing and contrasting traditional approaches and solutions with some of the emerging...

A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure,...

Expert Opinions

What new ISO/IEC testing rules mean for MPO, singlemode and warranties

By Andrew Sedman RCDD, Head of Technical Support & Training, Reichle & De-Massari AG.

Momentum over noise: what MSPs really need from 2026

By Will Morey, Managing Director at Gamma Business.

Why most agentic AI projects fail, and how to avoid being one of them

By Martin Tombs, Field CTO EMEA, Qlik.

Your customers know the data sovereignty rules. They’re still getting hit. That’s your opportunity.

By David Byrnes, VP of Global Channels, Kiteworks.

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