IT Professionals ‘blind’ to activity taking place across their network

ExtraHop Networks reveals that IT teams have no confidence over application visibility, with over a third (34%) of IT professionals expecting to see a shooting star in the next year, compared to real-time application activity.

The research conducted amongst 200 IT professionals highlights that IT professionals have no visibility to the activity taking place across their network. This is demonstrated with 25% of respondents stating that they currently have no way of their seeing their application delivery chain from end users to database and storage.

“It is shocking to see how many IT professionals are blind to the activity going on across their network,” says Owen Cole, VP EMEA, ExtraHop. “Businesses should be making the most of the solutions currently on the market to provide real-time monitoring and manage all applications. Without visibility, IT team are powerless to any problems and issues that occur until after they happen, which holds businesses back. This could cost thousands of pounds more than using intelligent solutions that offer visibility and predict problems before they happen.”

Aside from the lack of visibility, the survey also highlighted that IT departments are collectively wasting months on end every year fixing IT issues. Nearly a third of respondents (27%) have lost count of the amount of time they have spent each month on troubleshooting issues and over a quarter (25%) said that between six and four people are involved in fixing these problems.

Cole concludes; “With so many IT professionals spending so much of their time fixing problems there is a huge need for solutions that increase operational intelligence across the IT infrastructure. This could massively deduct man-hours spent on troubleshooting etc. and instead, that time could be put into innovating the business, predicating issues before they occur and concentrating on moving their business forward with IT.”