NFU Mutual embarks on multi-million IT transformation

NFU Mutual has signed a five-year managed services agreement with Computacenter, which will help underpin future growth and improvements in services to nearly one million customers.

Under the £76 million contract, Computacenter will help the company implement a radical IT transformation which will modernise ways of working to deliver long term service improvements and increase the pace of business change at the UK’s largest rural insurer.


Tim Mann, Chief Information Officer at NFU Mutual, commented: “This partnership is a key element of our future plans, providing a modern and flexible infrastructure that will underpin our continued ability to offer first class customer services, support and value for money to our members.”


NFU Mutual has more than 990,000 policy holders, 300 local agencies, £13.5 billion funds under management and 6,500 employees, across the UK.
As part of the IT transformation, which is due to be completed in August 2013, the project will see the implementation of new operating systems and software, as well as new Wintel server, storage, mainframe and virtualised desktop infrastructures and a managed print solution.


Neil Muller, UK Managing Director at Computacenter, commented: “We are delighted to be working with NFU Mutual on such a critical transformational project. By building long-term partnerships, we can develop a full understanding of our customers’ business and IT goals in order to better align our services and deliver customer value.”


Computacenter will be responsible for managing both new and existing workplace technologies, and will provide second and third level support to 6,500 NFU Mutual employees from its group service desk.


The insurance company will also be using Computacenter’s shared datacenters, with its new converged and virtual infrastructure being hosted at Tier III and Tier IV facilities in Manchester and Romford.

The infrastructure will be monitored 24/7 by Computacenter’s Operational Command Centre and managed using the company’s unique industrialised processes.


John Beard, Sector Director of Financial Services at Computacenter, commented: “By combining robust platforms with repeatable processes, we will be able to help NFU Mutual maximise IT performance and resources. This will decrease operational costs while increasing service levels.”


The IT services and solutions provider will be responsible for a comprehensive range of support services, including asset, configuration, capacity, incident, request and change management. The contract, which goes live in April 2013, covers storage, middleware, database, midrange and batch management platforms.

Exos X20 and IronWolf Pro 20TB CMR-based HDDs help organizations maximize the value of data.
Quest Software has signed a definitive agreement with Clearlake Capital Group, L.P. (together with certain of its affiliates, “Clearlake”) to acquire the Company from Francisco Partners. Patrick Nichols, current CEO of Quest, will continue to lead the Company supported by the existing executive management team. Upon closing of the transaction, Clearlake will become the majority shareholder in Quest. The terms of the transaction were not disclosed.
Infinidat has achieved significant milestones in an aggressive expansion of its channel partner-centric initiatives. Infinidat has invested heavily in building up its channel partner program to a 5-star rating, increasing partner revenue, margins, co-op/marketing development funding (MDF), and joint events.
Collaboration will safeguard HPC storage systems and customer data with Panasas hardware-based encryption at rest with Thales enterprise key management solution.
Peraton, a leading mission capability integrator and transformative enterprise IT provider, has selected CTERA’s file platform to support a $497 million contract to provide infrastructure-as-a-managed service (laaMS) for US Department of Veterans Affairs (VA) storage and computing infrastructure facilities across the US and globally.
Helping customers plan for software failure, data loss and downtime.
Cloud Computing and Disaster Recovery specialist, virtualDCS has been named as the first UK-based Veeam Cloud & Service Provider (VCSP) partner to achieve the Reseller Ready competency from Veeam® Software, the leader in backup, recovery and data management solutions that deliver Modern Data Protection.
SharePlex 10.1.2 enables customers to move data in near real-time to MySQL and PostgreSQL.