NEWS
Keysource appoints Head of Operational Services

Keysource, the datacentre and critical environment specialist, has appointed a new Head of Operational Services as part of a refresh that will see an increased focus on collecting and leveraging data to support the maintenance, operation and management of complex critical environments on behalf of...

Read More
NEWS
Scality revamps channel programme

Changes come as demand increases for edge-to-core-to-cloud storage strategies.

Read More
NEWS
Rackspace Technology migrates Grupo Milenio from virtual environment to AWS

Move ensures the news organization can support the delivery of digital content to all regions across Mexico during periods of breaking news and high traffic on the website.

Read More
NEWS
More than half of manufacturers expect cyberattacks to increase in the next 12 months

A new report from the Capgemini Research Institute finds that 51% of industrial organizations believe that the number of cyberattacks on smart factories is likely to increase over the next 12 months. Yet nearly half (47%) of manufacturers say cybersecurity in their smart factories is not a C-level...

Read More
NEWS
Supply chain delays put enterprises on ransomware risk alert

New research reveals majority of large businesses can’t replace unsupported hardware, leaving...

Read More
NEWS
Google Cloud partners with global fashion retailer

Strategic agreement will enable global retailing house to create stronger omnichannel customer...

Read More
NEWS
Hewlett Packard Enterprise expands Compute portfolio

HPE becomes first tier-one server provider to offer compute with optimized cloud-native silicon for...

Read More
NEWS
Ivanti research uncovers employees' work frustrations

The research uncovered 64% of employees believe their experience with technology impacts their...

Read More
NEWS
Portsmouth hospital accelerates AI programme through Sectra Amplifier Service

Healthcare professionals at Portsmouth Hospitals University NHS Trust are trialling an AI...

Read More
NEWS
90% of CIOs involved in digital transformation decision-making

New research from Opengear has found that, while 90% of CIOs say they are involved in...

Read More
NEWS
Commvault and Oracle partner

OCI coupled with Metallic data management as a service (DMaaS) enables enterprise customers to...

Read More
NEWS
Technology will redefine total guest experiences in hospitality

New predictions from HPE Aruba and global trends agency Foresight Factory outline five ways...

Read More

Videos

Craig Wentworth, Research Director at TechMarketView, discusses the key findings of the company’s new report, “AI data centres and energy responsibility: Who really pays for intelligence at scale?”,...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
Westcon-Comstor reports sales growth and profitability by focusing on software and services, driving margin expansion and adapting to market trends.
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...