Bringing AI to life for a better customer experience

Introducing Avaya Ava, a cloud-based AI solution for automating and managing digital interactions with customers through social and messaging platforms.

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Avaya reveals vision for the next wave of digital transformation

Over 3,000 gather in New Orleans to explore the future of business communications.

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Porch enhances customer engagement

RingCentral selected to replace disparate legacy PBX and call center systems.

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LINX and Epsilon partner

Service Providers gain on-demand access to the Internet Exchange Point serving the Mid-Atlantic region and can simply and efficiently peer with new partners.

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Engage Hub rolls Interactive Voice Response system out across 600 strong Sainsbury’s superstore network

Retail giant looks to provide better response options to the millions of customer calls received instore every year.

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Cloud Contact Centre and Skype for Business solution implemented across three continents in just...
Agreement follows successful Nokia trial at Oakland International Container Terminal.
Nuvias UC announces Konekt, a new XaaS focussed division.
A new study from Cradlepoint reveals that businesses expect 5G to be a major part of their...
Google Cloud and Nokia will jointly develop cloud-native 5G Core solutions for communications...
NGMN Alliance continues to push 5G and announces plans to assess the 6G Vision and Drivers for...
Latest Video

5G Collaboration – Verizon and Arvizio

Verizon’s 5G technology is helping innovators like Arvizio’s Jonathan Reeves change the way people collaborate.

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