Bringing AI to life for a better customer experience

Introducing Avaya Ava, a cloud-based AI solution for automating and managing digital interactions with customers through social and messaging platforms.

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Avaya reveals vision for the next wave of digital transformation

Over 3,000 gather in New Orleans to explore the future of business communications.

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Porch enhances customer engagement

RingCentral selected to replace disparate legacy PBX and call center systems.

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LINX and Epsilon partner

Service Providers gain on-demand access to the Internet Exchange Point serving the Mid-Atlantic region and can simply and efficiently peer with new partners.

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Engage Hub rolls Interactive Voice Response system out across 600 strong Sainsbury’s superstore network

Retail giant looks to provide better response options to the millions of customer calls received instore every year.

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New tools and services will enable telecoms transitioning to 5G to optimise networks and monetise...
Citycom Telecommunication Graz to offer high-availability autonomous private 5G networks for...
The Xilinx® Versal™ adaptive compute acceleration platform (ACAP) will be utilized by Samsung...
But over half believe their short-term fixes won’t be fit for the long term.
Will allow 4.2Gbps downlink speed for high-speed data communications.
Industry's first fully open and disaggregated packet optical solution is now commercially available.
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5G Collaboration – Verizon and Arvizio

Verizon’s 5G technology is helping innovators like Arvizio’s Jonathan Reeves change the way people collaborate.

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