VIDEO

Proactivity, AI and transparency - the top customer expectations

Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured heavily as key trends among customers, with demands for a more proactive service, increased customer support, and transparency being essential areas for MSPs to evolve their offerings and client engagement strategies.

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VIDEO

Survey reveals AI readiness gap

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI projects are fully deployed, caused by gaps in implementation, confidence, and data quality. Simultaneously, tool consolidation, OpenTelemetry adoption and resilient, cost-effective IT infrastructure are emerging as critical enablers of AI success.

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VIDEO

High optimism for AI in cybersecurity - with human oversight

Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but benefits from human expertise to be truly effective. As Dan explains, the insights from the report give leaders the data they need to make smart, targeted investments, deploying AI where it can deliver measurable outcomes, cut through alert noise, and help security teams work with greater...

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VIDEO

Some essential strategies to help optimise cybersecurity

Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin explains that end users need to do more to implement effective cybersecurity strategies – with email security, security awareness solutions, immutable backup storage and increased and improved cybersecurity training among his key recommendations.

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VIDEO

Axians and Nokia partner to deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile network development in the EMEA region. The combined solutions are targeted to meet the growing demand for high-performing connectivity and digitalisation across industries. Axians and Nokia will now scale their joint efforts to support European organizations with resilient,...

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VIDEO

Q-Day - are you ready?

Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major organisations modernise their infrastructure to make the most of AI, strengthen security and prepare for the disruption of quantum computing. Here he discusses the approach of Q-Day, the point when quantum computers will be able to break today’s encryption. Despite the urgency, only 39% of leaders believe their IT infrastructure is ready for threats such as quantum enabled cyber-attacks. Paul...

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Henrik Sandin, Director & Principal ESG Specialist at Workiva, discusses the findings of the...
Erik Nicolai, CEO of Workspace 365, discusses the building blocks of a digital workplace, and more...
James Hodge, GVP & Chief Strategy Advisor at Splunk and a member of TechUK AI Committee, discusses...
Steve Young, UK SVP and MD, Dell Technologies, explains how can businesses can navigate the high...
David Malan, Sales Director, DocuWare, provides an overview of Intelligent Document Processing...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and...
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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