Digitalisation World

97% of businesses to use AI in customer communications

Published in AI Digital Business Tech & Trends

New research from Sinch reveals how top brands are unlocking smarter, more personalized customer experiences with AI, RCS, and integrated omnichannel strategies.

NEWS

Data silos prevent healthcare organisations from capitalising on the AI opportunity

Published in AI Data Analytics Digital Business Tech & Trends

Only 54% of organisations have robust systems for moving data internally, while only 56% have accurate and consistent data.

NEWS

Ciena Publishes Report analyses the impact of AI, DCI, and Cloud on Wave Services demand

Published in Infrastructure + Hardware Networks + Telecoms Tech & Trends

Global wave services market grows as 39 new hyperscaler data centers are expected before the end of 2025.

NEWS

SMBs are aware of cyber risks but slow to act

Published in Security + Compliance Tech & Trends

Cyber threats are accelerating, but many small and medium-sized businesses (SMBs) are stuck in neutral.

NEWS

Pax8 introduces the Era of Managed Intelligence in its 2025 Research Report: The Agentic Inflection Point

Published in AI Distributor Partner Tech & Trends

Pax8 has released its inaugural research report, The Agentic Inflection Point: And the Rise of the Managed Intelligence Provider. The comprehensive study defines the future of small-to-midsized business (SMB) operations, transformed by agentic labor and the democratization of enterprise-level technology access. It also introduces Managed Intelligence, a bold new framework that enables all stakeholders in the technology ecosystem to navigate this transition and thrive in the agentic era.

NEWS

Datacloud Global Congress achieves record-breaking attendance

Published in Cloud Cloud + MS Design + Optimisation Digital Business Energy Management Hosting + Colocation Infrastructure + Asset Management Infrastructure + Hardware Power & Cooling Tech & Trends

Datacloud Global Congress has achieved record attendance, with a 49% increase on last year’s numbers, cementing its status as the world’s largest leading annual gathering for senior digital infrastructure decision-makers.

Continued growth in AI and automation for data collection

The web intelligence industry has decisively turned to artificial intelligence as the main method...

Europe lags behind North America in AI race

New research reveals North America leads in AI-driven product innovation but Europe seeks to make...

CEOs embrace AI, but knowledge gaps are cause for concern

97% of CEOs plan AI integration, but only 1.7% feel fully prepared. New research highlights...

High-growth firms expect AI and GenAI to transform industries

Generative AI (GenAI) and AI will significantly transform industries in the future, according to...

Logicalis 2025 CIO Report: CIOs under pressure to deliver a return on innovation

Logicalis launches annual report based on insights from 1,000 CIOs globally.

Tool sprawl: The quiet culprit behind MSP burnout

A Heimdal study reveals how the proliferation of security tools overwhelms and exhausts North...

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Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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