Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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IndependenceIT has boosted cloud infrastructure options for enterprises and service providers with...
Customers realise greater business outcomes with VMware solutions in unparalleled depth, breadth of...
Liverpool Heart & Chest Hospital overhauls its infrastructure to drive ‘paperless service’...
IBM haslaunched Block Storage and File Storage for bare metal and virtual servers from SoftLayer,...
Mellanox Technologies has announced acceleration of NVMe/TCP at speeds up to 200Gb/s. The entire...
EMC DSSD D5 delivers superior IOPS, throughput and latency metrics for the most data-intensive...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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