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Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented...

Taking a data-driven approach to knowledge management

Walder Wyss Ltd. – one of the most successful and fastest growing Swiss commercial law firms –...

Big data trends revealed

Big data has emerged in response to the exponential growth in data, according to GlobalData, a...

Businesses want better mobile data

98% say improved mobile access would benefit business outcomes.

Five Guys serves up fresh insights

Global fast food restaurant relishes new era of insight-led growth and development.

Accelerating insights and decision making

To help organisations quickly identify new growth opportunities, Oracle NetSuite has introduced...

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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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