Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as one of the official Cloud Computing suppliers to the government.

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Capita IT Services offers Microsoft applications to public sector via G Cloud 5

Capita IT Services is now offering a range of Microsoft productivity applications in a secure, UK-based environment, to public sector organisations via the government’s G Cloud 5 framework.

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer support and allowing businesses to benefit from reduced risks of downtime and enhanced productivity.

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Research by Harvard Business Review Analytic Services, sponsored by ThoughtSpot, shows only 7% of...
Following the success of Snowflake’s sold-out inaugural user conference, Snowflake Summit on June...
Wipro  and Ramot, the Business Engagement Center at Tel Aviv University (TAU), have formed a...
A bold project to develop data science skills across its workforce is enabling Legal & General to...
Data-driven leaders more optimistic about the future of their business, with 68% seeing a positive...
New functionality unlocks real-time AI-powered insights to drive better digital business results.
Latest Video

Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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