NEWS

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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NEWS

Cybersecurity anxiety leads to costly data protection measures

IT leaders survey finds that despite rising hardware costs and sustainability goals, 1/3 of mobiles, laptops and drives destroyed to protect data still function.

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NEWS

“Game-changing solution” for AI cybersecurity vulnerabilities verified by independent testing

A combination of two Atsign products has been independently verified as a “game-changing solution” to the cybersecurity vulnerabilities that currently cripple enterprise AI adoption.

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NEWS

SMBs hit a cybersecurity breaking point

New global research shows internal teams can’t keep pace, fueling demand for always-on, outcome-driven security services.

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NEWS

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS

Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.

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An independent evaluation of Atsign’s platform highlights an approach to building AI agents...
The partnership will enable Armadillo’s customers to maintain strong encryption standards, whilst...
A new study from Juniper Research has found that the total cost of software supply chain...
Sophos has published the findings of its global survey, “Cybersecurity: The Human Challenge”,...
Darktrace has introduced a major new upgrade to Darktrace/Email, its email offering that stops the...
Protecting against cyber attacks is a bigger IT budget priority than digital transformation over...
Latest Video

Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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