Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

Read More



Kyndryl has significantly expanded the services it offers to enable enterprise customers to quickly...
87% of IT leaders say security threats keep them awake at night.
Managed Threat Detection & Response provider, e2e-assure, has partnered with Searchlight Cyber, the...
Bitdefender continues investment in innovation with industry-first, full-stack EPP/EDR platform,...
Blancco data erasure extends capabilities of Lenovo’s ThinkShield security portfolio by offering...
Cyware survey identifies significant gaps in internal collaboration, tool integration, and...
Latest Video

Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

Read more