NEWS

AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS

Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

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IPsoft unveils new avatar for Amelia®, its market-leading Digital Employee™, to deliver the most...
Personalised AI assistants, robotic process automation and face recognition for attendance marking....
New AI-powered Deep Robotics capabilities make bots faster, more durable, and easier to deploy for...
New research reveals 75 percent of customers still favour live agent support for customer service...
CEMPRESSO Customer Care deployed to increase the efficiency of service troubleshooting.
Additional digital workers enable 24x7 business operations, improve accuracy and reduce risk.
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