Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

Read More


Almost all organisations have cloud-enabled digital transformation plans but IT teams say execution...
Massive influx of devices threatens to overwhelm school IT infrastructure, while a huge learning...
F5® BIG-IP® Application Acceleration Manager™reduziert die TCO und...
Knight Frank first to sign up to new executive advisory programme.
Four new appliances and integrated systems help companies of all sizes quickly stand up...
Rackspace is warning retailers to get their websites ready for predicted traffic spikes after 83...
Latest Video

Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

Read more