Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

Read More


Computer 2000 is changing its name to Tech Data. The rebrand means that the UK business is now...
New Clavister offering enables service providers to optimize and secure their large-scale public...
Fujitsu has secured a deal with Essex County Council to transform its Corporate Systems estate....
A new survey has found that two-thirds of business decision-makers (66%) are still not fully...
Research commissioned by Riverbed reveals that 71 per cent of CIOs are increasing investment in IT.
Marston’s Telecoms is the Internet Service Provider (ISP) arm of the Marston’s Brewery...
Latest Video

Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

Read more