Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

Read More


Tech Data says that Andy Gass will become Managing Director UK and Ireland, after spending the past...
Fortinet has closed the acquisition of Meru Networks. With the close of this acquisition, Fortinet...
Smart Cities, Big Data and the changing role of the CIO among key discussion points at Amsterdam...
Almost all organisations have cloud-enabled digital transformation plans but IT teams say execution...
Cutting-edge Standalone New Radio (NR) software enables super-fast response times, and a new...
Global research company OMDIA – formerly known as Ovum – has released the first version of its...
Latest Video

Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

Read more