Digitalisation World

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It is time for enterprises to embrace mobility?

Published in Networks + Telecoms Telecoms + Mobile Wireless

By Eduardo Cruz, VP UK & Ireland, OutSystems.

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US telcos move ahead on NFV as Europe watches: 2017 predictions

Published in Carriers + Service Providers Infrastructure Networks + Telecoms Software Defined Networking Telecoms + Mobile

While huge progress has been made this year toward the development of virtualized services, a variety of challenges remain before widespread service roll-out can commence. 2017 will be the year that the industry takes positive steps to overcome these barriers, says Pravin Mirchandani, CMO at OneAccess Networks, who shares his five key predictions for the year ahead.

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We need to unify experiences, not just technology

Published in Networks + Telecoms Telecoms + Mobile

By Sahil Rekhi EMEA MD RingCentral.

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Turning the tide: Using voice biometrics to win the war against contact centre fraudsters

Published in Datacentre + Network Security Digital Business Telecoms + Mobile

Contact centre fraud costs businesses hundreds of millions of pounds every year, but the growing adoption of voice biometrics looks set to put an end to that. Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses how criminals are increasingly finding their own voices being used against them.

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