Contact centre fraud costs businesses hundreds of millions of pounds every year, but the growing adoption of voice biometrics looks set to put an end to that. Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses how criminals are increasingly finding their own voices being used against them.
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By Dr. Thomas Wellinger, Market Manager Data Centres, Reichle & De Massari.
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By Paul Arts, EMEA Networking Marketing Lead, Dell.
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By Paul Obsitnik, Vice President of Service Provider Portfolio Marketing, Juniper Networks.
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