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IoT solutions often ignore identity and authentication best practices due to cost and complexity,...
Nokia and China Mobile reached a strategic agreement to provide seamless IoT global connectivity...
Splunk has introduced a new version of Splunk® IT Service Intelligence (ITSI) that can help IT...
Nutanix has sponsored a new report sponsored written by The Economist Intelligence Unit entitled...
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
DevOps practitioner salaries increase worldwide, as growing demand for IT talent and automation...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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