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86% of IT executives surveyed believe human work, AI systems, and robotic automation must be...
Cloud Industry Forum and Ingram Micro Cloud find SMEs are moving towards next generation...
Avast and Stanford University present findings from the largest empirical analysis of the state of...
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Research by Harvard Business Review Analytic Services, sponsored by ThoughtSpot, shows only 7% of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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