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Chelsea and Westminster Hospital NHS Foundation Trust and its charity CW+ are playing a central...
Rethink Technology Research finds that smart building penetration of the total commercial and...
Collaboration makes it easier for customers to deploy Internet of Things (IoT) solutions across...
Speeds ups rollout of apps and slashes cost of ownership.
The technology partnership focuses on the joint development of ‘Internet of Things’ and...
A new algorithm which can be introduced into existing components could speed up the advent of the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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