Digitalisation World

Stephane Zantain on Customer Engagement

Published in Digital Business Internet of Things IT Management + Service

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Using Machine Learning Techniques to Solve the IoT Security Problem

The scale and complexity of networks supporting IoT will quickly outstrip human capabilities to...

IoT and connected technologies for a hyperconnected world

Helping organizations to become hyperconnected businesses using the latest connected technologies...

What’s going on with IoT and smart cities? - Wireless

Phil Alsop, Editor of Digitalisation World talks to Donna Johnson, Vice President of Product and...

The Future of Lawn Mowing is IoT

Lawn maintenance is a tedious and time-consuming process.

IoT & EcoStruxure: Automated Sugar Production at RCL Foods

Productivity and competitiveness are key to business growth and success. For RCL Foods, that meant...

Mitsubishi Electric Innovates IoT with Oracle Cloud

Mitsubishi Electric uses artificial intelligence and process automation from Oracle Cloud...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

Internet of Things

Latest Video