Digitalisation World

Stephane Zantain on Customer Engagement

Published in Digital Business Internet of Things IT Management + Service

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Creating a Connected Car experience

Mike Hessler, Capgemini Auto Practice Lead, discusses how the car is becoming a digital platform...

Achieving Scale with Big Data and IoT

What if scenarios for customers.

What’s next for IoT: Artificial Intelligence at the Edge

Your IT resources are increasingly moving to the Edge in the form of sensors and networking. You...

Vodafone Ziggo, IoT partner of Huawei

Vodafone Ziggo is an IoT partner of Huawei. Both companies design IoT solutions for Smart Cities...

smart manufacturing - lessons from industry

Consumers are changing manufacturing forever. Here are four things successful smart manufacturers...

Internet of Things (IIoT) & EcoStruxure: Schneider Digital Services for BASF

With Schneider Electric's EcoStruxure Asset Advisor, BASF is able to gain operational insights and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more