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ITSM seen by industry professionals as key to driving business efficiency, innovation and growth

Improving the end user experience and connecting IT to wider business objectives is a significant...

Utilita supports 600% business growth with Sunrise Software

Utility company switches to ITIL principles with self-service to embed best practice service...

App overload is creating chaos at work

Research finds 69 percent of workers waste up to 32 days per year navigating workplace apps; 66...

Global IT and security professionals are unprepared for Windows 7 end of life

Avecto, a Bomgar company has issued the findings of a new survey on how prepared global IT and...

Global listed software sector grows USD 2.8tr as Covid-19 drives business innovation

The total value of the world’s listed software businesses has risen by more than USD 2.8tr during...

Lack of infrastructure monitoring causes SLA 'meltdown'

Research conducted by Dimensional Research and Virtual Instruments indicates that most...

Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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