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Digital Business

DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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IT decision-makers reveal Top Five long-term objectives

All objectives point towards a long-term commitment to improve productivity and maximise profit.

Cognizant supports Takeda’s ambition to modernise technology capabilities

Cognizant has announced an expanded agreement with Takeda, a global biopharmaceutical company, to...

IT leaders must shadow their business more closely to reduce Shadow IT

Communication, awareness and flexibility key to reducing Shadow IT risk.

57 percent of organizations lack Cloud strategy

Private cloud build costs six times higher than SMEs estimate.

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer...

MSP industry faces regulation

2nd edition of annual report provides analysis of 2020 MSP security trends, and predictions and...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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