Digitalisation World

Centrica selects Cognizant

Published in Digital Business

Cognizant has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.

NEWS

The human touch - still valued

Published in Digital Business

Four out of five prefer that human customer service interactions remain a part of customer service.

Published in Digital Business

Research reveals majority of public sector executives see digital transformation as the biggest challenge of the coming year, but fail to prioritise cloud initiatives.

NEWS

Critical IT events cost millions

Published in Datacentre + Network Security Digital Business Networking Platform Server Technology Software Storage Technology

Splunk has published the results of new research in a report titled “Masters of Machines III—Mitigating the Impact of Critical IT Events”, from analyst firm Quocirca. Findings show that the average European organisation loses millions of pounds/euros every year from an average of three critical IT events (CIE) per month (36 per year), with each CIE costing on average ˆ115,034/?88,488. A CIE occurs when a business application or infrastructure is down or has a malfunction....

NEWS