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Digital Business

Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October – released their inaugural report, “Five Keys to Unlocking Digital Transformation in Engineering & Construction.”

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Poor collaboration between security and networking teams holding back digital transformation

Netskope research reveals that - despite shared goals - ‘combative’ and ‘dysfunctional’...

Riverbed introduces new and enhanced acceleration solutions

Riverbed introduces new and enhanced acceleration solutions, vastly improving enterprise network...

TXP opens new headquarters at Fort Dunlop Birmingham

TXP has opened a new head office in Birmingham, aiming to double its workforce over three years,...

CIOs tap machine learning to solve everyday work problems

A survey of 500 Chief Information Officers (CIOs) from around the world by ServiceNow finds...

Staff in small companies need employer support less than those in larger firms

According to a recent Kaspersky survey, people who work in companies with fewer than 50 employees,...

64 percent of SMBs optimistic about post-pandemic success

One year after the pandemic hit many small and medium-sized businesses hard, a new global survey...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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