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Digital Business

Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

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Eaton study finds gap between digital transformation and energy transition efforts

New S&P Global Market Intelligence report commissioned by Eaton assesses the intersection of...

Video promises 'enlightenment' for Europe's data centre users

A new animated video from the European Data Centre Association provides an education in the...

Peruvian risk inspection

RIMAC partners with IBM to develop an application customized to the needs of its field agents,...

Emerging tech to improve developer agility

Composable technology stacks that incorporate edge 2.0, microservices, blockchain and AI 2.0...

Enterprise resilience with AI-driven enhancements in ManageEngine Site24x7

How Site24x7's new AI features aim to enhance IT operations, reduce recovery time, and ensure...

The rise of the ‘business technologist’ and ‘hyperautomation’

As we move into 2022, the trends we see emerging will increasingly be geared towards delivering...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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