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Digital Business

Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

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The AI industry to hit almost $830 billion by 2030

The global AI industry has grown tremendously over the past years, and nothing can stop its growth....

Capgemini launches strategic initiative with Amazon Web Services

Accelerating enterprise digital transformation via cloud technologies.

Data sprawl creates risk

More than one in five users upload, create, share or store data in unmanaged personal apps and...

Women in tech moving in a positive direction, helped by hybrid working

Hybrid working is now commonplace in tech, with 2 to 3 days a week in the office the average...

Public sector embraces GenAI

GenAI is expected to improve productivity, efficiency, and automation, with long-term ROI for ...

Debenhams Group embraces AI to modernise retail operations

Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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