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Digital Business

Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

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UK businesses are ahead of Germany, France and Spain in achieving enterprise-wide automation

New survey further reveals that 23% of UK IT leaders believe their business will fail without...

Majority of NHS Trusts yet to fully embrace digital patient records

New FoI data reveals there is still progress to be made despite new Government guidelines.

Less than half of digital initiatives are successful

On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...

Bots are the new tech gold rush

New report identifies 12 hot vendors in the bots space.

Employees feel ‘new normal’ has left them more vulnerable to cyberthreats

A fifth of employees believe their organisation has held back from modernising its processes with...

Helping to optimise NatWest's optimisation challenges

NatWest is using Fujitsu’s quantum-inspired Digital Annealer to solve highly complex financial...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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