NEWS

AI ROI expectations running high

Seventy-seven percent of IT decision makers say they have prevented more breaches as a result of AI-powered tools; 81 percent see AI detect threats before their security teams.

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ALE introduces Business Partner onboarding programme

Rainbow cloud collaboration service to address digital workplace transformation.

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PKI delivers security and trust to accelerate IoT and Cloud adoption

From VPN to email to cloud and now IoT, digital transformation has ushered in powerful new applications for PKI.

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Rolls-Royce joins forces with Google Cloud

Rolls-Royce has signed a deal with Google to develop further its intelligent awareness systems which are making existing vessels safer and are essential to making autonomous ships a reality.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Over one third (35 per cent) of workers have reported feeling closer to colleagues, and...
For the Sopra Banking Summit 2021, Sopra Steria, a European leaders in consulting, digital...
Lack of predictive analytics traps customers in vicious cycles based on their past selves.
Almost 9 in 10 organisations unable to unlock full value of data and content due to their existing...
Despite making progress on evolving their customer experience, most organizations lack the...
AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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