Digitalisation World

Automation will reshape IT operations within three years, say a third of teams

Published in Digital Business Tech & Trends

SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.

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Downtime is a systemic business crisis

Published in Digital Business Infrastructure + Asset Management Infrastructure + Hardware Storage + Servers

600 billion annual impact: Aggregate downtime costs for the Global 2000 have soared 50% in two years.

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43% of enterprise AI initiatives may fail as leaders face shrinking timelines for impact

Published in AI Digital Business Tech & Trends

HCLTech has released findings from its latest Enterprise AI Market Report, The AI Impact Imperatives, 2026, highlighting a growing execution gap as enterprises race to scale AI while facing mounting pressure to deliver results within increasingly compressed timeframes.

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Zendesk reveals autonomous service workforce

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance Tech & Trends Vendor

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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Strong returns from transformation - but only with the right data foundations

Published in Digital Business Storage + Servers Tech & Trends

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.

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