Digitalisation World

BBVA selects IPsoft to automate its customer support services

Published in Digital Business

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia.

Published in Digital Business

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

Published in Digital Business

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

NEWS

93 per cent of businesses cannot use analytics to predict individual customers’ needs

Published in Big Data/Analytics-as-a-Service Compliance/Security Digital Business Infrastructure Software

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

Published in Digital Business

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with AI. Preliminary findings of a Databricks commissioned research study reveals that 96 percent of organizations say data-related challenges are the most common obstacle when moving AI projects to production.

Published in Colocation/Hosting Digital Business Infrastructure Platform Security Storage

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74 percent of tech leaders report more than half of applications remain on-premises, creating internal skills challenges.

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Huawei Agile Solution Improves Jumeirah Group

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Digital Business

BBVA selects IPsoft to automate its customer support services

Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Failing to meet customer expectations

93 per cent of businesses cannot use analytics to predict individual customers’ needs

Databricks conquers AI dilemma with unified analytics

UK enterprises have reached cloud tipping point, but people are greatest barrier to success

Infectious enthusiasm for recurring digital services

Businesses face a digital ceiling in their transformation progress

European Managed Services & Hosting Summit 2017 – details announced

Business benefits for data mature companies

Cisco expands Full-Stack Observability Ecosystem

Converting tech budgets into business value: the 2026 outlook

Latest Video

Huawei Agile Solution Improves Jumeirah Group