NEWS

Sharp rise in concern over digital threats

Lack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their teams.

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European Commission awards Wiraya ˆ2m to stimulate artificial intelligence innovation in Europe

Wiraya Activation Intelligence will use machine learning to help mobile operators serve millions of customers per day across Europe.

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NEWS

Digital workplace survey – poor communication is reducing staff productivity

A major digital workplace survey of senior IT executives - across 100 medium to large organiastions, reveals that 80% believe poor internal communication negatively impacts on staff productivity across the digital workplace. The survey, conducted by bluesource, also indicates that 70% think that current internal communication systems are preventing employees talking and collaborating effectively.

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South Gloucestershire selects Civica Digital as transformation partner

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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NEWS

Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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Study shows that process intelligence is crucial to maximise efficiency and productivity, both...
The manufacturing landscape is about to change and change in a big way, according to ABI Research,...
Conwy Council has successfully migrated 11 million data records in just four months, by supporting...
Amica’s field adjusters adopting innovative mobile tools to enhance customer experience.
70% of UK decision-makers place strong trust in AI technologies, but the vast majority (83%) are...
Research from Boston Consulting Group has revealed that COVID-19 has left businesses leaning on IT...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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