NEWS

76% of CIOs say it could become impossible to manage digital performance, as IT complexity soars

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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NEWS

New challenges ahead for information technology industry

CompTIA projects 5% industry growth for 2018, identifies 12 trends to watch this year.

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Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing on how they can help drive improvements to the customer experience.

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NEWS

More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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New research from Manhattan Associates shows 97% of supply chain professionals believe their IT...
New report also highlights 85% of organizations consider Quality Engineering to be pivotal in the...
Nutanix has published the findings of its fifth global Enterprise Cloud Index (here) survey and...
The past year has been challenging, difficult and isolating for many staff, which has led to a...
World Insurance Report highlights growing popularity of ‘InsurTech’ services’ among...
New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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