NEWS

BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

Read More

Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

Read More

Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

Read More


Databricks conquers AI dilemma with unified analytics

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with AI. Preliminary findings of a Databricks commissioned research study reveals that 96 percent of organizations say data-related challenges are the most common obstacle when moving AI projects to production.

Read More

UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74 percent of tech leaders report more than half of applications remain on-premises, creating internal skills challenges.

Read More

Psychologists have warned of the ‘damaging’ over-reliance on screens that millions are addicted...
Declining mental health in the workplace is costing businesses, as workers cite both external and...
In order to stay ahead of the competition, 50.4% of businesses reported having a proactive...
Skillsoft has released its annual Global Knowledge IT Skills and Salary Report, exploring the...
Automation is helping teams improve software quality and reduce costs, yet organizations have only...
Capgemini has been selected to provide specialist IT application services to support the John Lewis...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more