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Genesys launches Genesys DX

New digital-first product transforms the customer conversation beyond transactional chat interactions to intuitive digital experiences that build trust and loyalty.

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Digitalisation proves key for UK employers supporting new hires

Survey from SD Worx finds that Brits have generally positive experience joining and working for businesses.

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Tech savviness soars following pandemic

Over half of UK consumers will interact with brands more through digital channels post-pandemic, according to Nuance research.

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Right is might

SMBs would pay on average 34% more for an IT service provider who could provide the right solution, a rise from 25% in 2019.

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Specsavers selects Accenture

Optical and health retailer to reimagine the customer experience and drive future growth.

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Know before you go: Virtana Online Roundtable event to discuss AIOPs' role in Digital Change Management

Free Online Roundtable "Know Before You Go"will feature John Gentry CTO, Virtana in association with Digitalisation World focusing on customer success stories and AIOPs role in the wider intelligent automation ecosystem on 30th June, 14:00 BST (UK time)

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Business benefits for data mature companies

BMC has released findings from its global survey – “Profitable Outcomes Linked to Data-Driven...

Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and...

Skills gaps holding financial institutions back

Banking Circle research reveals roadblocks stopping Banks and FinTechs futureproofing their...

Digital messaging platform improves continuity of patient care

Online healthcare provider Doctor Care Anywhere has supercharged its service with digital messaging...

Node4 joins Fortinet’s Engage Tech Support Partner Program

Node4 has become an Engage Tech Support Partner within Fortinet's program, strengthening its...

New Hitachi Vantara to create digital competitive edge

Hitachi Vantara has come together with Hitachi Consulting as one company to create a new digital...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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