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Technology Channel puts productivity and customer-centricity first

Agilitas Launches ‘CONNECT for Enhanced Experiences’ Report.

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Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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NEWS

Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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NEWS

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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Research reveals hybrid work pain points

According to new research conducted by Wrike, employee engagement (56%), burnout (53%), and reduced...

67% of organisations fail to complete legacy system modernisation projects

The 2020 Mainframe Modernisation Business Barometer Report suggests disconnect between C-Suite and...

Your communication to millennials is failing

New research reveals failing to focus on visual communication threatens productivity and engagement...

Cautious approach to AI integration in cybersecurity

The cautious response to AI in cybersecurity highlights privacy and oversight concerns despite...

Millennials lose over 80 hours yearly to outdated workplace tech

Technology should make our lives easier and our work more efficient. But that is not the case when...

UK government unveils cyber action plan to strengthen public sector security

The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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